IMPORTANT NOTE: This article discusses our internal data recovery process. If you've lost something in the app and need to recover it, click here for guides on recovering lost content.
You're trusting us with a lot of important data: your company info, your documents, your client list, and more. We take this content very seriously, and we have a plan in place to recover it in case anything goes terribly wrong.
Every night, we run an encrypted back-up of everything on our servers. This back-up is stored off-site and tested monthly for errors. In the event that something goes wrong, we run the back-up and restore the site to its former glory.
We take your privacy very seriously and do not share the contents of this backup with anyone outside of our engineering team.